NEXWALL

Privacy Notice

Version 2026-10 · Brazilian General Data Protection Law (LGPD, Law 13.709/2018)

Who is the controller

The controller of the personal data processed on this page is Nexwall. The data protection officer (encarregado, article 41 of the LGPD) can be contacted at licencias@nexwall.com.br. Use this contact for any request or question about your data.

What we collect

When you ask for a download we collect: first name, last name, company and email address (required); corporate phone or WhatsApp number (optional); the version and file you asked for; the date and time of the request and of the downloads; the IP address and the type of browser (access logs). We do not collect sensitive personal data. This page uses no tracking or advertising cookies.

What we use it for and the legal basis

1. To give you the download and a time-limited link, at your request: preliminary procedures at the request of the data subject (article 7, V). 2. To contact you, by email or phone, if there is a problem with the download or an export compliance or licensing question: legitimate interest (article 7, IX) and compliance with a legal or regulatory obligation (article 7, II). 3. To protect the service from abuse and fraud, using the IP address and the browser type: legitimate interest (article 7, IX). 4. To keep the application access logs: compliance with a legal obligation (Marco Civil da Internet, article 15). 5. To contact you by email, phone or WhatsApp about support, licenses and Nexwall commercial matters: only with your consent (article 7, I), given by accepting the form and which you can withdraw at any time.

Who we share it with

Only with Nexwall staff who need the data and with processors that handle it on our behalf and under our instructions (for example the hosting of the service). We do not sell personal data. We may share it with authorities when the law requires it.

Where the data is

The data is kept on servers located in Brazil. If it is ever transferred to another country, this will happen only in the cases of article 33 of the LGPD and you will be informed.

How long we keep it

The form data is kept for 24 months from your last download request, or until you ask us to delete it. Access logs (IP address, date and time) are kept for 6 months, as article 15 of the Marco Civil da Internet requires. We may keep data longer to comply with a legal obligation, to exercise rights in proceedings or, anonymised, for statistics (article 16 of the LGPD).

Your rights

Under article 18 of the LGPD you can, at any time and by a request to the data protection officer: confirm that we process your data; access it; correct incomplete, inaccurate or outdated data; ask for anonymisation, blocking or deletion of unnecessary data or data processed in breach of the law; ask for portability; ask for deletion of data processed with your consent; know who we share it with; know that you may refuse consent and what follows; and withdraw consent. We answer within 15 days (article 19). You can also complain to the Brazilian data protection authority (ANPD).

Security

The page uses an encrypted connection, access to the data is limited to authorised people and protected by a password, and download links expire after 24 hours.

Children and teenagers

The service is meant for professionals and companies. We do not knowingly collect data from children and teenagers.

Changes to this notice

If we change this notice we publish the new version here with its date. Changes that affect the purpose or the consent will be communicated to you beforehand.

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